Reference

Your Rights and Our Legal Commitments

Every account on texsa88 operates under a clear set of legal terms — covering how your data is handled, how transactions via DANA, OVO, and GoPay are processed, and what rights you hold as an account holder.

Account TermsData & PrivacyDANA / OVO / GoPay TransactionsJurisdiction NoticeContact Rights
texsa88 Your Rights and Our Legal Commitments
KEAMANAN DAN DATA AKUN

How We Protect Your Account and Handle Your Data

Account security and data handling are not afterthoughts — they are built into how the platform runs. Your login credentials are protected with encrypted storage, and account access requires verification at each session. We retain transaction records, including DANA, OVO, and GoPay payment logs, for the period required under applicable law and our internal audit process. You can request a summary of the data we hold on your account at any time through the Help Desk.

Encrypted Account Access Your password and session data are stored using encryption standards; we never expose raw credentials in any communication or support interaction.
Cookie and Tracking Policy We use session cookies to keep your account active and analytics cookies to improve platform performance; you can manage cookie preferences from your browser settings.
Data Retention Rules Account and transaction data is retained for the period required by applicable law; after that window, inactive data is removed from active systems on a scheduled basis.
Data Access Requests You have the right to request what data we hold on your account. Submit a request through the Help Desk and we will respond through your registered contact details.
JALUR KONTAK HUKUM

How to Reach Us on Legal and Policy Matters

If you have a question about your rights, want to request a copy of your account data, or need to raise a concern about how your information is handled, our support team is the right starting point. We handle legal and policy queries through live chat, email, and our account help desk — all accessible directly from your account dashboard. Players in Yogyakarta and across Indonesia can reach us around the clock through the channels below.

Live Chat Open the chat widget from your account dashboard for real-time help on policy questions, account terms, or transaction disputes.
Email Support Send detailed legal or data-access requests to our support email; we respond to documented queries within our standard handling window.
Account Help Desk Log in and navigate to the Help section to submit a formal request — including data access, account review, or terms clarification.

Common Questions About Your Legal Rights Here

These are the questions we hear most often about account terms, data rights, and how our legal framework applies to your use of the platform.

Access and eligibility depend on local law in your region. Where local law permits, these terms apply in full to your account, transactions, and use of the platform.

Yes. Submit a data access request through the Help Desk in your account dashboard. We will respond to your registered contact with the relevant account and transaction records.

Each payment is logged against your account wallet at the time of confirmation. Records are retained per our data policy and are available to you on request through account support.

Raise the matter through live chat or email support first. If the issue is not resolved at that stage, our formal dispute process — outlined in the full terms — applies to your case.

We notify active accounts through the contact method on file whenever terms are updated. Continued use of the platform after notification means you accept the revised terms.

We only share data where it is required to process your DANA, OVO, or GoPay transactions, or where we are required to do so by a lawful request under applicable law.